FAQ
Where do I park my car?
Overnight carparks are located approximately 2-4kms below the Mt Buller Village. Car parks on Mt Buller are numbered from 1-11, so note your carpark number (a photo is a good idea!) when you arrive to help your Ride Share or private transfer return you to the right location for your departure
How do I get to my accommodation?
RIDE SHARE TRANSFERS
Operating between 7am and midnight daily, this service provides transport for you and your bags between overnight car parks and village accommodation (approximately a 2-4km journey). Prices are per passenger with a maximum of 10 passengers per vehicle. Multiple, unrelated groups are likely to be carried within each vehicle. Ride Share transfer drivers work closely with the parking staff – look for the Ride Share Transfer vans pulling up as you park. Passengers are permitted up to 2 large bags, 1 ski/snowboard bag or set of skis or snowboard, 1 set of ski or snowboard boots 1 carry-on small item such as a day pack or handbag. Excess luggage is charged at $10 per piece.
PRIVATE TRANSFERS
A limited number of private transfer companies are permitted to provide services and set their own fares and operating hours. Private Transfer operators are like a traditional taxi or Uber with one booking per vehicle only. Guests seeking this personalised service can make a booking by contacting these companies directly.
When using a private transfer service to travel direct to your accomodation from outside the resort, entry fees of $22.70 per adult and $16.30 are payable and are usually incorporated into the fare charged by the service provider.
Can I have a late checkout?
Late check out is subject to each individual accommodation provider and the availability of the property. Please contact the front desk when checking in to request.